IELTS Task-1, You have purchased a product on a website and received a different product

IELTS Letter Writing / GT Writing Task 1:

You should spend about 20 minutes on this task.

You have purchased a product on a website and received a different product. Write a letter to the company. In your letter

  • Describe the product you ordered
  • Explain why you aren’t satisfied with the product you received
  • let them know what actions you expect them to take.

Write at least 150 words.

Band 7 IELTS Letter, You have purchased

Dear Sir,

I am writing this letter to file a complaint against an issue that occurred with my recent purchase. Originally, I had ordered a microwave from your home hardware. The microwave that I ordered was of Panasonic with model number NNST676S. It was online purchased with total spending of 230 dollars including the shipping cost.

I was really upset when I received my shipment because the model number was totally different from the actual order. The received microwave was smaller and it was of Dell company.

I just want to return this wrong item that was shipped to me from your end. Moreover, you must send your pick up agent within 2 days as I will be going out of town after that. Lastly, I need my correct microwave as soon as possible so that I can use that.

Please try to solve this problem at your earliest convenience. I will appreciate your help.

Yours faithfully,

Tejinder singh.